I, too, have had great experiences with Dr. Michelle Spector. I recently upgraded to the Resound hearing aids. They are the third ones I have tried. My other ones bothered me–i felt them in my ears and my ears actually sweated when they were in; I couldn’t stand the sensation, so I didn’t wear them. I don’t even know when I have the Resound aids on- so I was forgetting to put them in. Thank goodness for my phone, now it reminds me. These aids are GREAT!! Thanks Michelle!